To use your TeleVoIPs extension on your computer, download the softphone application below. The softphone should be used with a headset for best-quality sound! Your login credentials are the same as our portal and mobile app. To reset your credentials, please visit: https://portal.televoips.com/forgot. If you are not yet registered, please click: https://portal.televoips.com/register.
If you are locked out of your , the "best" reset method depends on your specific device's firmware version and physical access. Most modern XMEye systems prioritize app-based or QR code recovery over older hardware-based resets. 1. The QR Code & App Method (Best for Modern DVRs) If your DVR was made after , this is the standard and safest approach. Trigger the Code : Enter any incorrect password in a row. A prompt will appear with a QR code icon next to the password box. Use the App : Open the on your phone. Ensure your phone is on the same Wi-Fi network as the DVR. Scan for Reset (top-left) -> Scan the QR Enter Code : The app will generate a 6-digit verification code
Then came the prompt: LOGIN.
Caution: Ensure the date on your DVR is correct for the generated code to work. Quick Summary Fastest: QR Code scan via the XMEye mobile app. Most Reliable: CMOS battery removal (Hardware reset). reset password xmeye dvr best