Symantec Endpoint Protection Manager Reset Admin Password

To reset the administrator password for Symantec Endpoint Protection Manager (SEPM), you can use the built-in "Forgot your password?" link or run a manual reset script on the management server Broadcom TechDocs Option 1: Using the "Forgot Password" Link

5. Security Recommendations

• Store recovery passwords in a secure vault
• Implement role-based access control (RBAC) with backup admin accounts
• Regular backup of SEPM configuration

If you're having trouble locating the installation directory or if the batch file isn't working, symantec endpoint protection manager reset admin password

Step-by-Step Instructions:

Step 1: Install a Fresh SEPM Install the exact same version of SEPM on a new server (or the same server after an OS reinstall). Use the same installation path if possible. To reset the administrator password for Symantec Endpoint

• Where it appears: On the SEPM login page (https://<SEPM_Server>:8443/sepm).
• How it works: You click "Forgot password?" , answer the pre-configured security questions, and then receive a password reset link or temporary password via the configured email server.
• Requirement: The admin user must have previously set up security questions and an email address in their account profile.