To update the firmware on your NetAlly LinkRunner AT 2000, you must use the LinkRunner AT Manager software on a Windows PC. Unlike newer models, the AT 2000 cannot be updated directly via the Link-Live cloud service. Update Instructions
Updating the firmware on a Netally LinkRunner AT 2000 is a straightforward process, but it requires the dedicated PC software and a USB connection. linkrunner at 2000 firmware update
software on a Windows PC. While newer models like the LinkRunner AT 3000 are current, the AT 2000 is a legacy device that will be supported by NetAlly AllyCare until September 30, 2027. 1. Download Required Software Log in to your Link-Live.com account. Navigate to the Software Downloads section to download: LinkRunner AT Manager To update the firmware on your NetAlly LinkRunner
The LinkRunner screen goes black. A single white LED blinks. Your heart rate increases. Do not touch the device
Download Firmware: Obtain the latest firmware patch (typically a .zip file) from the NetAlly Downloads page. Note: Do not unzip this file. Launch Manager: Open the LinkRunner AT Manager on your PC.
Need the latest firmware file or recovery image? Contact NetScout Technical Support with your device’s serial number (found under the battery or in Settings → About).