^hot^ — Kerio Control Web Filter Is Not Activated Categorization Is Disabled Hot

Troubleshooting Guide: "Kerio Control Web Filter is Not Activated, Categorization is Disabled"

Introduction: The "Hot" Error That Leaves Networks Exposed

rm -rf /var/kerio/kerio-control/cache/urlfilter/

As a result, web filtering rules based on URL categories (e.g., Social Media, Streaming, Adult Content) will not work. Users may be able to access all websites regardless of configured policies. Troubleshooting Guide: "Kerio Control Web Filter is Not

The Most Common Causes (Ranked by Frequency)

Through years of troubleshooting Kerio installations, these five culprits account for 99% of these errors: As a result, web filtering rules based on URL categories (e

1. Stop the Web Filter service:
   • CPU, memory, or disk pressure may prevent service modules from running.