Autodata 345 The Hardware Information Does Not Match With Your Dongle Best

Autodata 345 Error: “The Hardware Information Does Not Match with Your Dongle” – The Best Fixes and Causes

Autodata is an industry-standard technical information system used by mechanics, auto electricians, and workshops worldwide. For nearly three decades, it has provided wiring diagrams, torque settings, diagnostic trouble codes (DTCs), repair times, and component locations. In its later versions—especially Autodata 3.45 (often written as version 345)—the software uses a hardware-based licensing system involving a USB dongle (hardware key).

Circumstances Surrounding the Issue:

1. Contact Autodata technical support or your local reseller. Provide them with the dongle serial number (engraved on the USB plug or on a sticker). They can remotely troubleshoot or issue a new license file.
2. Purchase a new genuine license. Some workshops keep a spare dongle for emergencies.

Test with original installation media