App-po-14160 Document Action Not Completed Successfully !!top!! Access

Troubleshooting Oracle EBS Error: APP-PO-14160 "Document Action Not Completed Successfully"

Article ID: TECH-PO-14160-R1
Applies to: Oracle Purchasing (PO), Oracle E-Business Suite (R12.x & 11i)
Symptoms: Error pop-up when attempting to approve, create, or update a purchase order.

Concurrency controls and optimistic locking UX

Inactive Accounts: The charge account associated with the PO may no longer be enabled. app-po-14160 document action not completed successfully

Disable the custom code temporarily.
Retest the action. If successful, the custom code is failing to handle an exception properly.

Known Software Bugs: Certain versions of Oracle EBS have documented bugs related to this error, often requiring specific patches like the PSA RPC Patch. Troubleshooting & Solutions 1. Check Document and Account Status Before deep-diving into technical fixes, verify the basics: Concurrency controls and optimistic locking UX

FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-06508
APP-PO-14160: Approval Workflow Failed to launch.

SELECT po_header_id, approval_status, wf_item_key
FROM po_headers_all
WHERE segment1 = 'YOUR_PO_NUMBER';

The charge account associated with the document may be inactive or disabled. Stuck Transactions: Inactive Accounts : The charge account associated with

When to Contact Vendor Support

If you have tried all the above fixes and the error persists, escalate to your ERP vendor’s support team. Provide them with: